Customer Feedback

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Hello! I just wanted to send a quick email to just thank your staff again for being so great and I'm in love with my hair colour! Thank you thank you. You guys are great and I always leave with a bounce back in my step. Have a great day. June 10, 2016

~ Anna ~

I just had a hair cut by Angela and I will come back again. I have been to several places in the past and no one has ever made me feel good about my cowlick and everyone always mentions how thin my hair is and try to sell me on thickening products. Angela didn't mention my thin hair. She told me that she has a cowlick too and that the trick is to work with it - I ended up leaving with my hair parted to the other side and I'm so much happier with how it works with my cowlick rather than against it. Thank you!

~ Nicole ~

I just want to say thank you, to you and Joe for going above and beyond with ensuring that I was happy with my hair. Your customer service is impeccable. I'll be honest with you after the debacle that was my hair occurred I was very much considering finding a new salon. However, because I saw first hand how much you appreciate your customers I've changed my mine and hope to spend many more years using your services. Once again thank you so much. Jillian

~ Jillian ~

My girlfriends and I went to Shear Elegance yesterday for the first time and it was amazing...we loved it! We only had time for the express pedicure but can't wait to go back for a long one next time!!

~ Liz ~

I'd like to thank the staff and management of Shear Elegance for the wonderful afternoon. The attention to detail was amazing like usual!!! I can always rely on you guys. Thanks for everything and looking after the group I sent in for a relaxing afternoon. Jennifer

~ Jennifer ~

"Thank you Deanna for the wonderful manicure and mini pedicure that you gave me on Christmas Eve Day. "

~ Barbara ~

Enjoyable and relaxing. Love this place. They truly care about your needs. Thank you for everything.

~ Jen M. ~

Thank you Ahmed & Staff for your on-going great services. My GF is once again pleased with the astonishing results!

~ Brian ~

I highly recommend this salon and spa for wedding parties. They really knew how to take the stress away from my wedding day. I had so many compliments on my hair and make up and when I told everyone where I had it done, their response was that they had heard of shear elegance or had been there before and were happy with their experiences as well. I guess good news really gets around!

~ Allison P. ~

I get my hair done and eyebrows waxed here and they always do an amazing job. Joe cut and styled my hair to perfection, everyone complimented me on it. The girls also do a great job shaping and waxing my brows I just love it here!

~ Patty ~

From the moment that I walked in, to the moment that I left, it was hands down the best spa experience that I have ever had. I have been to a different spas in and around London, and there is something special about this place that keeps me coming back. The atmosphere was very relaxing and inviting, and the staff were very professional and friendly. I would definitely recommend this spa to anyone who wants the perfect spa experience in a clean and beautifully decorated location. I am getting married next fall, and fully intend on coming to Shear Elegance with my wedding party.

~ Hailey ~

Exquisite, calm and serene are a few words to describe the ambiance at Shear elegance Salon and Spa. From the minute you walk in to the moment you leave you are treated with the utmost professionalism there can be within today's spa industry. My quests and I were gracefully guided to an area that was tastefully decorated and extremely cozy to say the least. The etheticians are pleasant to speak with and are very well trained in the services they are qualified to offer. They are extremely knowledgeable in the various products and services within the spa and they made us feel like we were at home and that they were happy to be there with us. We enjoyed amazing conversations as they served us refreshments and we had a spectacular lunch while sitting beside an impressive fireplace. The owners are very proud of their establishment and so they should be, they have worked hard at providing a safe haven for their clients to go to when in need of some special "Me" time. They have amazing characters and are a pleasure to be around..The end results of our services were magnificent and a definite return for our next gathering. We traveled an hour and a half to experience Shear Elegance's superb business, in ethics and enjoyment. We are extremely pleased with the entire day and this spa is an experience that each should endure.

~ Veronica ~

The owner saved my hair! I attempted to bleach my hair at home and botched the job horribly. My friend recommended Joe at Shear Elegance, so I went in the next day. He was amazing, very professional and didn't laugh too much at the wreck I'd made of my hair. I came in with fried, rough hair and left with smooth, perfectly colored hair. Great price, great service :)

~ Katie ~

I recently visited Shear elegance in need of a day of relaxation and pampering. I started off with a massage, and then had my hair cut and styled. I loved how the staff payed such attention to detail, and took the time to make sure that I enjoyed every moment of my experience. Everyone was so welcoming! The massage was amazing, and my hair is exactly the way I pictured it to be. They invited me to come back and enjoy their services again and THAT I will definitely do! A pat on the back for a job well done guys! You're an amazing team!!!!

~ Heather ~

Terrific as per usual! I have been going to Shear Elegance for a few years now for my hair, mani pedi and waxing. The staff are fantastic and I have never had any worries about how things will turn out. I am always happy with the results when I leave which makes it very relaxing and stress-free. I have also encouraged two of my friends to go there with their wedding parties for hair and make up and everyone was really happy with the turn out. My one friend even changed her mind about her hair the day of her wedding and the hair stylist said "no problem at all" and it turned out exactly how my friend wanted it! Two thumbs up and 5 stars for sure!

~ Lisa B. ~

Shear Elegance is the BEST Hair Salon and Spa in London! I've been a customer of Ahmad's and Shear Elegance for over 10 years and have remained a loyal customer of both the hair salon and spa for a number of reasons, including; the professionalism of the staff, the top-notch customer service I receive during each and every visit, and the fact that their facility is very clean and modern with the latest technology. It truly is a hidden gem in the London Spa scene. I would (and do) recommend Shear Elegance with confidence to Family and Friends as a Hair Salon and Spa that offers great value in the services they provide. It's definitely worth checking out and I'm surprised with some of the negative reviews on this place as it sounds like the people writing them may have a chip on their shoulder and should possibly consider an attitude adjustment of their own! Keep up the great work Shear Elegance - you've got a customer for life!

~ Rachelle ~

Shear Elegance Salon & Spa is the place to go in London for exceptional service and a warm, inviting atmosphere. The owners and all of the staff are extremely professional and welcoming and are experts in their field. Once you experience the true beauty of this salon from the remarkable staff to the elegant design and atmosphere, you won't ever want to go anywhere else. I've been a client now for almost 4 years and drive from out of the area to come to this salon. Highly recommended for all your beauty needs.

~ C Hance ~

Melissa Lee I've been getting regular RMT massages here for a couple of years now and Stephanie's always been awesome and helpful with any sore areas. Jess has been doing my highlights and it's just about ridiculous how many compliments I get on my hair now. The ladies at the front are always helpful and funny and make everyone seem very welcome :

~ Melissa Lee ~

Lilly Grey I love this spa! The receptionists are wonderful and professional. I got the Feature Pedicure of the month which was Gingersnap and the Feature Manicure which was Christmas Clementine. (I like that they have a new feature every month!) They both smelt amazing and the my esthetician Niki was attentive and very good at massage. She suggested products that were good for my dry skin but wasn't pushy (which I like) and so I purchased Footlogix and some great stocking stuffers. The spa is huge as well, it doesn't look like it when you arrive but once your taken to the back it opens up into a massive spa. They have 9 Pedicure and manicure stations! 9!!!! That's crazy. I will certainly be coming back and for a pedicure party with the ladies.

~ Lilly Grey ~

Cory Hunter I got my girlfriend a package for her birthday and I wanted to say thank you for treating her like a princess for the day. She said you guys were awesome and I'll definitely will be buying her something else in the future! thanks again for making

~ Cory Hunter ~

I've been to a few salons and day spas in London and this one has treated me the best. The staff was very experience and I would recommend this place to anyone.

~ T. Maefa ~

Shear Elegance Salon & Spa is the place to go in London for exceptional service and a warm, inviting atmosphere. The owners and all of the staff are extremely professional and welcoming and are experts in their field. Once you experience the true beauty of this salon from the remarkable staff to the elegant design and atmosphere, you won't ever want to go anywhere else. I've been a client now for almost 4 years and drive from out of the area to come to this salon. Highly recommended for all your beauty needs.

~ C Hance ~

Shear Elegance is the BEST Hair Salon and Spa in London! I've been a customer of Ahmad's and Shear Elegance for over 10 years and have remained a loyal customer of both the hair salon and spa for a number of reasons, including: the professionalism of the staff, the top-notch customer service I receive during each and every visit, and the fact that their facility is very clean and modern with the latest technology. It truly is a hidden gem in the London Spa scene. I would (and do) recommend Shear Elegance with confidence to Family and Friends as a Hair Salon and Spa that offers great value in the services they provide. It's definitely worth checking out and I'm surprised with some of the negative reviews on this place as it sounds like the people writing them may have a chip on their shoulder and should possibly consider an attitude adjustment of their own! Keep up the great work Shear Elegance - you've got a customer for life!

~ Bryce ~

Terrific as per usual! I have been going to Shear Elegance for a few years now for my hair, mani pedi and waxing. The staff are fantastic and I have never had any worries about how things will turn out. I am always happy with the results when I leave which makes it very relaxing and stress-free. I have also encouraged two of my friends to go there with their wedding parties for hair and make up and everyone was really happy with the turn out. My one friend even changed her mind about her hair the day of her wedding and the hair stylist said "no problem at all" and it turned out exactly how my friend wanted it! Two thumbs up and 5 stars for sure!

~ Carla ~

1040 Adelaide Street North, London Ontario

MON 9am-6pm
TUE 9am-6pm
WED 9am-7pm
THU 9am-8pm
FRI 9am-7pm
SAT 9am-4pm
SUN Closed